Delivery Information

Shipping

We offer complimentary UPS and FedEx shipping within the United States for new jewelry purchases. Usually, this is 2-day, insured shipping. You’re welcome to choose next-day (overnight) shipping at checkout. For repair work, we require the client to cover shipping pieces to us.

We make our best efforts to create, prepare, and ship your order quickly. please see our ready-to-ship section if you need a piece within a few days, and know that custom work takes up to 8 weeks. Please send an email to hello@kalizoedesigns.com with any questions.

packaging

Each order is carefully wrapped and slipped into one of our Kalí Zoë burlap jewelry boxes. We include a silk ribbon and a reusable linen cloth. Most of our shipments are sent in a discreet UPS or FedEx box. If you would like us to include a handwritten card with a custom message for a gift recipient, please include this information in the ‘notes’ section of the checkout process, or email us once the order is placed, or email us.